In this episode of the Humane Marketing podcast, I’m joined by Pauliina Rasi to explore the art of effortless and authentic social media post writing. We dive into why writing for social media can feel daunting, and how you can overcome those challenges by finding your unique voice and style.
Pauliina shares practical strategies for brainstorming fresh content, maintaining consistency, and offers a sneak peek into the powerful frameworks we’ll cover in our upcoming workshop.
This conversation is designed to inspire and empower entrepreneurs to write with more ease and flow, aligning your social media presence with the principles of humane marketing.
"It's good to remember that your consistency doesn't need to be someone else's consistency. It's always better to start slow and easy." – Pauliina Rasi @sarahsantacroce #humanemarketing Share on XHere’s what we talked about:
- Why writing social media posts can feel so daunting
- How to find your unique voice and style in your social media posts without feeling like you’re copying others
- Strategies for brainstorming ideas and generating fresh content for your posts
- Tips for maintaining consistency
- And a sneak peek of the frameworks that Pauliina will share with us in our upcoming workshop on September 4th
- And so much more
Pauliina’s Resources
Free Content Guide – 10 Ideas That Work on Every Channel
Sarah’s Resources
(FREE) Sarah’s One Page Marketing Plan
(FREE) The Humane Business Manifesto
(FREE) Gentle Confidence Mini-Course
Marketing Like We’re Human – Sarah’s book
Authentic & Fair Pricing Mini-Course
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Email Sarah at sarah@sarahsantacroce.com
Thanks for listening!
After you listen, check out Humane Business Manifesto, an invitation to belong to a movement of people who do business the humane and gentle way and disrupt the current marketing paradigm. You can download it for free at this page. There’s no opt-in. Just an instant download.
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Warmly,
Sarah
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Sarah: [00:00:00] Hello, Humane Marketers. Welcome back to the Humane Marketing Podcast, the place to be for the generation of marketers that cares. This is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today’s conscious customers because it’s humane, ethical, and non pushy.
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Ep 195 intro: Hello and welcome back to another episode of the Humane Marketing Podcast. I hope you’re doing well and had a wonderful summer. Maybe didn’t even notice that I skipped one of the episodes this August, but I’m back. I’m back with another conversation. Today’s conversation fits. The P of promotion, and I’m talking to Paulina Razzi, a communication strategist and [00:03:00] copywriter about effortless and authentic social media posts writing.
If you’re a regular here, you already know that I’m organizing the conversations around the seven Ps of the Humane Marketing Mandala. And if this is your first time here, well, a big warm welcome. We’re all about humane business, humane marketing, humane selling. And if you don’t know what I’m talking about, you can download your one page marketing plan with the humane marketing version of the seven piece of marketing at humane.
marketing. com. One page, that’s the number one and the word page. And this comes with seven email prompts to really help you reflect on these different P’s and help you with your foundational clarity for your marketing and business. So, my friend Paulina Razzi is a writer, communication strategist, and trainer.
With 20 years of experience as a journalist and communications consultant, she helps [00:04:00] businesses, projects, and professionals communicate their messages with clarity and confidence. Paulina’s work focuses on breaking writing strategy into actionable pieces so that professionals and entrepreneurs can turn into.
Effective content effortlessly and cut through the digital noise to share their message with people who matter. When not typing on her laptop, she can be found on the slopes of the Swiss Alps or spending time in nature with her family and friends. Yes, you guessed it, uh, Paulina is local here in Switzerland and we’ve actually, we’re one of these people who have met in person.
So that’s always extra special. So here’s what we talked about on this episode. Why writing social media posts can feel so daunting, how to find your unique voice and style in your social media posts without feeling like you’re copying others, strategies for brainstorming ideas and generating fresh content for your posts.
[00:05:00] Tips for maintaining consistency, and then a sneak peek of the frameworks that Paulina will share with us in our upcoming CoLab workshop on September 4th. So without further ado, let’s dive in.
Sarah: Hey Paulina, so good to see you and hang out with you for a bit to talk about social media posts. I’m very excited to have you here.
Pauliina: Likewise. Thank you for having me, Sarah.
Sarah: Wonderful. So we are doing a collab workshop together. And, uh, this time the topic is all around kind of like very pragmatic information around how do you structure and write, uh, those social media posts, which we know a lot of people are struggling with, right?
It’s, yeah. Is that also the feeling that you get? Like, because I think people are struggling with several things around this social media [00:06:00] presence kind of thing. Um, one of them, I think is consistency, but let’s talk about consistency later. Let’s first talk about this idea of. writing these posts. What do you see when you work with your clients?
Why is that such a struggle for people?
Pauliina: Well, writing is terrifying. I’ve been writing in one way or another, most of my career, and I can also relate on the emotional level to, to that struggle. And I see it in my client’s lives and I experienced it in my own life as well. If not on a daily basis, regularly anyway, and that would, that would be maybe my first message that even though you are a professional writer, you can write a lot, but you can still sometimes feel that struggle because there’s a lot at play there really when you’re trying to write, especially when you write about yourself and your own work.
And, um, and, uh, it’s, it can be sensitive. It can be, [00:07:00] it can make you feel vulnerable. And there’s a lot of authenticity at, uh, at play when you’re writing about yourself, but, uh, but it can be, it can be overcome as well, when you, when you work through, through it, uh, well, enough, uh, enough, and when you develop different capabilities, capabilities around that.
Sarah: Yeah. Yeah, no, I hear you. I think, I think there’s. There’s this fear of really truly showing up and. You know, I have this, I I’ve, as you know, I’ve been, uh, my first business was a LinkedIn consultant. So I’ve been growing up on LinkedIn. And to me, it’s not scary at all to completely make a fool of myself on LinkedIn anymore.
But I have, uh, like one very good friend who’s been on LinkedIn for years as well. But she’s still. still kind of feels like, Oh, but this is the professional network. And can I really, truly be myself? And w you know, and so I think a lot of people have [00:08:00] that with LinkedIn, especially, um, and of course also with, with other platforms, but LinkedIn kind of has this heaviness to it still because of how it came about.
And it’s changed a lot, but. I think it’s also because a lot of maybe our clients moved out of the corporate world, and so they had to kind of like, wear this professional mask, and now they’re going into their own business, coaching, consulting, and all of a sudden they’re, they’re asked, To show up as authentic and, and it just kind of feels weird.
Right? So I think one of the big things is like, how do I find my voice on these platforms? How do you help people find their voice?
Pauliina: Absolutely. And I think you’re onto something there, especially when you say about LinkedIn and how rapidly the platform has changed. So many of us might be feeling that we aren’t, we haven’t really fully caught [00:09:00] up yet.
And, um, and when you, when you feel that way, finding your voice and knowing. What part of your voice you actually want to project might be a little bit tricky, and it comes to down to defining your strategy and setting your goals. When I see people struggling on LinkedIn or on other platforms, if we backpedal a little, is it can be for the lack of strategy.
So not really knowing What to say what they’re trying to achieve, not not being sure how they’re going to reach that. That’s a big building block. And if you don’t have those questions, it might be very hard to do with confidently the other reason or the other part that people might be struggling with is the confidence that you that that you also maybe your friend might be suffering from not having the confidence or the courage to say what they want.
Know what they need to say. And then the third third element. There is the practical practical part like how am I? How am I going to say, say [00:10:00] exactly, but you need the three or three of them so you can be consistent. You can be confident and that you can be clear about the message, knowing what you’re going to say, finding the inner courage, the confidence to to project your voice and then the practice finding the ways the strategies, the template, the frameworks that work for you.
And when you have all. All three in place, it gets a lot easier, but I would also like to say that it’s okay if it doesn’t always feel easy. Like some of, some, some of us might feel like I don’t care if I make a complete fool out of myself. I’ve already done that. And for others, I have clients who’ve been very, very visible, very present for years, and they still get the wobble of it every, every now and then.
And that can be part of the process as well. And that can be, that can be okay.
Sarah: Yeah, I always encourage my, my change makers to, to embrace that role. Like that is truly the role of a change maker and change is not easy. Right. [00:11:00] And so it, it, it almost is part of the change making is that you have to put that message out there and yes, it’s not going to be easy, but.
It will get easier because everything gets easier by practice. So exactly. And you can
Pauliina: get better at February. It might still feel scary at times, but I think it’s also a good thing to go towards what’s scary or what you’re afraid of, because it tells people that you’re doing something new. And it’s also a part of finding that voice.
If you, if you never feel scared, if you always feel super comfortable, maybe you’re not fully using your voice or spreading your message. So that’s, um. That’s something to keep in mind as well.
Sarah: Yeah, that just gave me goosebumps. I think that’s such a good point because a lot of people who come to me for humane marketing, they tell me that they’ve just gone through the motions of marketing, meaning they’ve just gone through, you know, posting things kind of like they.
Took some [00:12:00] class and some guru told them, well, this is how it works. This is how you have to do it, but without helping them to find their own voice. And so it’s these empty posts that just feel like marketing messages. And, and that is it. Look, totally less scary, right? The scary thing, like you mentioned at the beginning is the vulnerability.
Uh, but that’s where the human connection and that’s where you really resonate that this frequency level and not just like, oh, there’s another marketer or there’s another copy writer. So. You’re totally right. It’s like, if, if you haven’t, if it doesn’t feel scary, then ask yourself, well, are you really truly putting yourself in those posts or, or not?
Yeah.
Pauliina: Exactly. Exactly. And often what we often forget on social media is that authenticity and that connection, it’s much more important than perfection. Like, you don’t need to be the best writer out there. You don’t need to write as well as [00:13:00] maybe some professional writers, writers do, but you need to have something, some, something of you in that message.
So it resonates. And that’s often a discussion I have with my clients and people in my network as well, because they might come to me and ask, like, could you write this for me? I could, but actually most of the time they do much, a much better job writing themselves for themselves. Even though it’s maybe a little bit less.
Perfect on the surface, or maybe the turn of the phrases aren’t as polished as they could be, but their authenticity and their voice and their experience shines through. And it’s much more powerful and it’s much more important than the perfection, perfection of the message.
Sarah: Yeah, that’s so true. I want to come back to the three ingredients you shared, but what you just said also makes me think of AI and how You know, we could totally just now use ChatGPT or any other tool to have all our posts written [00:14:00] and we know we’re good to go.
But what you just mentioned is, is like, well, how is ChatGPT going to really, truly bring in your authentic self? It can, like, I’ll have to admit it does a pretty, pretty good job, but you still have to come up with the. The topics you guys still have to come up with, you know, the experiences, Chachapiti doesn’t know your life, you know, these little moments of storytelling that you share to connect.
Uh, it doesn’t know that. So, um, you can use probably AI as a tool to help you kind of fine tune some of your posts, but I would, yeah, I would probably say, don’t just Give it all over to ChachiBT and say, Oh, just write my post because that’s kind of probably the risk that we’re going to run into that everything just feels like perfect.
And, and then there’s, yeah, there’s less of that authenticity in there [00:15:00] again, I’m very much pro ChachiBT, but yeah, I wouldn’t just hand it over, uh, to, to write my posts for me at all.
Pauliina: No, I wouldn’t either. And I think it can be a great sparring partner. It can be a great, uh, well, not a person, but a great tool to ask, like, how would you approach this topic?
I’m writing about this. Am I missing something? What kind of an analogy would you use to describe this? Or kind of like spar with that? Especially if you work alone, it can be super helpful, but it only does a very mediocre job in writing for you. And like you said, like, it doesn’t know the words you You use, it doesn’t come up with creative expressions very often, unless you ask specifically.
Um, so you need to, you, well, you need to leave some space for your personality. Definitely.
Sarah: Yeah. All right. So getting back to the three ingredients you mentioned is confidence, strategy, And then the actual frameworks and just how to, to follow. So we’re going to cover the how to and the frameworks [00:16:00] in, in our uh, workshop on September 7th.
Uh, so if you’re listening to this or watching us, we’d love to have you join us, humane. marketing forward slash workshop. Um, But we want to cover maybe, uh, uh, I think we talked a fair amount, uh, about confidence. Um, let’s talk a little bit about strategy. So I think one of the things people struggle with is that they just, you know, open whatever social media platform it is and then go, what should I write?
So how can we better approach this? How do you, Yeah. Help your clients with strategy.
Pauliina: Well, the first question I’m helping my clients answer is what is your message? What is it that you bring to a table? What is it that you can help people with? What are your unique capabilities, your talents? What is special about you?
So everything starts with what did you have? To get, then there’s of course, a [00:17:00] question of who you are speaking to writing too. So you can tailor that message to be relevant for them. And then we come to a question of channels, like where to be present, where to reach those people, but it all starts with, what do you have to share?
And, uh, focusing on that and nailing and nailing that is so crucial because if you don’t know what you are going to say, what do you, what, what is the message you want to get across? Well, everything else becomes just very random.
Sarah: Yeah, it’s kind of this chicken and the egg thing that we often have. And, and it’s funny because people like when I look at beginning, uh, coaches or, or, or business owners in general, they immediately want to go to social media, right, without doing the foundational work, the getting that clarity.
We can be, yeah, we can be present on social media for years and years and nothing ever comes [00:18:00] out of it if we don’t know what, what we’re offering. We don’t know who our clients are. We don’t know where they are in their journey. So yeah, there’s, there’s a lot of information that needs to be in place before we ever go on social media.
And we can actually kind of hurt. our reputation if we go out there too early and then looking from the outside in and look, it kind of gets completely confusing for people who are like, one day she’s talking about this, the other day about that. It’s like, what is she doing? Like, I
Pauliina: don’t get it. So exactly.
And we can hurt ourselves in the process by burning ourselves out and spending a lot of energy on something that’s not moving us forward. As forward at all. Like it is a little bit of this throwing spaghetti to a wall and seeing what sticks which can be if you just start shopping on social media channels before setting up a foundation.
And then when you set up the strategy, it’s really [00:19:00] deciding on what kind of spaghetti you’re going to use and how long you’re going to cook it for before you start start throwing it on a wall wall and that can really change everything. Of course, there’s always that aspect of going out there and just trialing and seeing what works, but it’s a whole another world when you do that strategically, and don’t just just start somewhere and do exactly what you just described there.
Yeah,
Sarah: yeah, so true. So, I want us to give just a little sneak peek about the frameworks, because I think that’s what people are, you know, it’s nice to have the security of some kind of structure. And yes, we’re still saying, well, Use the structure, but infuse your own voice, right? Don’t just follow it to the dot, but I think it gives people that security, uh, to, to know, oh, okay, there’s some kind of structure that I’m following.
So without giving everything away, [00:20:00] because we would love people to join us for the workshop, but tell us a little bit about, um, these frameworks that you’re using.
Pauliina: Confidently and frameworks. Indeed, they can bring this additional layer of security. It’s almost like a safety net. Always have something to fall back on and when you have your strategy sorted out, you can start using these templates in a way and creating maybe even your own templates and frameworks in a way that still allows your internal light light to shine.
But one of the favorite favorite frameworks I like to use is it’s called stair s t e a. And that’s, um, that is something I like to use, especially when tapping into the emotional, emotional aspect of writing and emotional aspect of our reader’s lives, because it allows us to look at the situation they’re in, uh, the thoughts, the emotions, uh, they have about the situation, the actions they take, and then how you can help turn that, uh, [00:21:00] around so they get different results.
So it’s, uh, it’s, it’s a network I like, like using, especially when trying to reach, uh, reach, uh, the emotional aspect aspect in my readers, readers lives. And, uh, it’s, uh, very practical in the sense that even though it sounds like a lot of, a lot of acronyms to begin with, when you really are really, um, use it a few times, you, uh, you can create a good library of templates for yourself.
So
Sarah: what do the letters stand for? S-T-E-A-R-S
Pauliina: stands for situation, whether what, what’s the situation, whether reader might be in t is, uh, about the thoughts they have about their situation, and e is about the emotion. So that allows you to put yourself self in their shoes and approach this, uh, the situation from their point of view.
A refers to actions. What are the actions they typically take because of the thoughts and emotions? And what are the actions you could help them take as the professional [00:22:00] if they followed your guidance? And R is about the results. What are the results they get? And what are the results they could get if they use your method?
So that’s why it’s, uh, it’s, it can be very practical for, especially for service, service business owners and people selling different services.
Sarah: Mm, yeah, that, that helps a lot to, to first kind of project yourself into the client’s shoes and then, you know, using empathy and compassion, understanding their situation, the thoughts, what they’re not saying as well, and then bringing it back to you and say, okay, um, here’s the action I want you to take.
And also. Here’s a possible solution I have. Um, I love that. Yeah. And, and again, we’re, we’re going to apply that during our workshop and actually have a breakout room where you ask people to, you know, apply this framework and give them guidance on how to write a post and, and then [00:23:00] we can share them in the chat and you’ll get feedback.
I think, I think one thing we’re doing well in our community is that we, you Create the time and space to apply, uh, what we’re learning and not just, you know, content overloading our minds and go, Oh, there’s like 10 frameworks and this is how it works. And, and now, you know, go off on your own and try to figure it out.
I think, uh, we need more spaciousness and time to be able to actually integrate, uh, these, all this mind stuff that comes our way. So, um, Yeah, I really look forward to having this kind of hands on experimenting with your framework. So that sounds great. Any last tips on consistency? Because that’s another thing that I think people struggle with is like, oh yeah, they can do like, you know, a month and then they get [00:24:00] frustrated and tired because there’s not enough likes or not enough comments.
Um, and then they. You know, feel like, oh, I tried it and it didn’t work. So what would you say in terms of consistency is a good, good advice.
Pauliina: When it comes to consistency, of course, the basics are the first building block. Again, the strategy, the confidence, having the, having the tools in place. So having that strategic block in place is, uh, is crucial because it’s hard to be consistent if you don’t really know where you’re going and how you plan to get there.
The other, uh, thing that’s very important are routines. So how do you build your weeks and months so that you have time to create a content that Is consistent to you often when I start working with my clients, they come to me saying like, Oh, I could easily publish every day on LinkedIn or every other day.
And then I asked, like, how long does it take you to create that content and they realize it might take them four hours, which is a big time [00:25:00] commitment for someone else who has other things on their plate as well. So being looking into your weeks and months and seeing whatever routines you can build in there so that you can really get.
Your content done. And finally, being realistic with what consistent means to you. Consistent is not necessarily daily. Often on many channels, it means weekly, because if you don’t do things often enough, you lose momentum. But it’s good to remember that your consistency doesn’t need to be someone else’s consistency.
It’s always better to start slow and easy. Maybe even if If it means that you publish weekly on LinkedIn or even less often and then build it up from there so that rather than the going the other way around so trying to do it to do it daily and then falling off the wagon and getting all depressed and having to start all over again next month.
Sarah: Yeah, I couldn’t agree more. I think it’s, it’s, it’s something that you could do more if you [00:26:00] enjoy it. And if it comes, becomes easier and easier, but if it’s a drag, then why would you want to do it, you know, more often, uh, I mean, our, our businesses are supposed to be joyful and if social media posting is not your favorite thing in your business, well then reduce it to once per week and instead of Just going through the motions really take the time to create a more meaningful post rather than just a, you know, marketing slash sales post.
I think exactly,
Pauliina: exactly. And I think it’s so important to work on things that are meaningful and rewarding for you as well, especially if you’re a one person business, it changes when you start having a team around you, because then you can start outsourcing things that don’t come. Naturally, but especially when you’re on your own, you’re writing about yourself.
You are the face and the voice of your business. It’s so important to do content and create content that’s meaningful and natural to you as [00:27:00] well.
Sarah: Yeah,
Pauliina: yeah.
Sarah: So good. Well, I really look forward to this. session in our community. Um, again, if you’re listening, this was just kind of a teaser. I hope we gave you enough content still to, to make you understand how, yeah, how Paulina is approaching this topic.
I only choose my workshop collaborators, uh, because we have aligned values. So definitely feel very good about that. So hope to have you join us on September 7th, uh, 2024 humane. marketing forward slash workshop. Paulina, any last words of wisdom regarding social media? Maybe, maybe I think I have listeners who are like, I’m just done with social media.
So what would you tell them?
Pauliina: Well, do whatever works for your business. If social media doesn’t feel good for [00:28:00] you for any number of reasons and not good goes beyond like basic, basic wobbly feet, find other ways to connect with, with your audience and with your friends. Social media is not mandatory. It’s a fantastic place to test different ideas, uh, to share your voice, share your message.
But there are plenty of others if that doesn’t feel like an authentic way for you to connect with the people you’re trying to reach.
Sarah: Hmm. Yeah. Wonderful. Well, thank you so much for doing this and I can’t wait to our workshop together.
Pauliina: Thank you for having me, Sarah. And I look forward to diving in into all this with a human marketing circle in September.
Thank you. Have a wonderful day. You too. Bye.
Ep 195 outro: I hope you got some great value from listening to this episode. You can find out more about Paulina and her work at paulinarazzi. com. That’s Paulina with two [00:29:00] I’s. Uh, so P A U L I N A R A S I. com. She also has a free guide with content ideas and you find that at paulinarazzi. com forward slash free. And if you’d like to roll back your sleeves and get to know Helena’s frameworks so you can apply them week after week to your social media posts, then join us for the next CoLab workshop on September 4th. I think I said September 7th once during the episode. So no, it’s September 4th, a Wednesday, and you can sign up for a donation at humane.
marketing forward slash workshop. These workshops are hosted in our community, the Humane Marketing Circle. And if you’d like to join that and then get access to all the collab workshops, you can find out more at humane. marketing forward slash [00:30:00] circle. You find the show notes of this episode at humane.
marketing forward slash H M 1 9 5. And on this beautiful page, you’ll also find a series of free offers, the Humane Business Manifesto, as well as my two books, Marketing Like We’re Human and Selling Like We’re Human. Thank you so much, as always, for listening and being part of a generation of marketers who cares for yourself, your clients, and your business.
and the planet. We are change makers before we are marketers. So go be the change you want to see in the world. Speak soon.